FAQ
Got questions? Check-out our SaaS-tastic answers!
How quickly can I launch my online store?
You can launch your store in minutes! Our platform is designed for speed - simply choose a template, add your products, and connect your payment processor. Most merchants go live within 24 hours.
What payment methods do you support?
We support all major payment processors including Stripe, PayPal, Square, and authorize.net. Accept credit cards, digital wallets like Apple Pay and Google Pay, and buy-now-pay-later options.
Do I need technical skills to use the platform?
No coding required! Our drag-and-drop store builder and intuitive dashboard make it easy for anyone to create and manage a professional online store, regardless of technical experience.
How secure is the checkout process?
Your store is protected with enterprise-grade security. We're PCI DSS compliant, use SSL encryption, and include fraud detection tools to keep your business and customers safe.
Can I sell digital and physical products?
Yes! Sell physical products with full inventory management and shipping integration, or digital products with automatic delivery. You can also mix both in the same store.
What are the transaction fees?
We don't charge transaction fees on any plan! You only pay your payment processor's standard rates. No hidden fees, no revenue sharing - just straightforward monthly pricing.
Can I use my own domain name?
Absolutely! Connect your existing domain or purchase a new one directly through our platform. All plans include free SSL certificates for your custom domain.
Do you offer migration assistance?
Yes! Our team can help you migrate from other platforms like Shopify, WooCommerce, or BigCommerce. We'll transfer your products, customers, and order history at no extra charge.
Can I manage inventory across multiple locations?
Yes! Track inventory across multiple warehouses or retail locations. Get low-stock alerts, manage variants, and sync inventory in real-time across all sales channels.
What kind of support do you provide?
We offer 24/7 support via chat, email, and phone. Plus access to our comprehensive help center, video tutorials, and active community forum. Growth and Enterprise plans include priority support.